Poster House is the first museum in the United States dedicated exclusively to the design and history of posters. Opening in June 2019 in New York City, Poster House provides a space for inquiry for all those interested in design, advertising, and public interventions, with an aim to improve design literacy among the general public. Through its robust permanent collection, progressive rotating exhibitions, community-centered events, and innovative school programming, Poster House explores what posters say about society and how graphic design continues to impact the world with an emphasis on visual literacy.

Position Summary

The Gallery Assistant is responsible for greeting visitors, processing admissions & memberships, and providing information regarding Poster House and its exhibitions.

Primary Job Responsibilities

• Welcoming Poster House visitors to the museum
• Processing admission fees, with full knowledge of Poster House admission policies, discounts, reciprocal admission, etc.
• Responding to visitor questions regarding exhibitions
• Replenishing printed materials across the museum
• Processing Poster House memberships, including:
  • Applying the correct fees and collecting revenue
  • Relaying accurate information regarding membership benefits
  • Accurately logging confidential membership information securely
  • Maintaining the accuracy of Poster House membership database
• Answering general inquiries via telephone and in-person, addressing issues and general inquiries, escalating feedback appropriately
• Familiarizing visitors with the Poster House facility, its exhibitions, its accessibility offerings, its mission, and its programming
• Responding to emergency situations in the museum space by alerting Security/Operations
• Assisting with event rentals and private events through regular tasks such as check-in and coat check
• Assisting with programming through regular tasks such as check-in and donation processing
• Possessing the ability to work independently and in a team setting
• Other duties to be assigned by the direct supervisor

Skills and Abilities

• An interest in posters and design
• Good work habits under pressure
• Familiarity with G-Suite (Docs, sheets, etc)
• High energy level
• Detail-oriented
• Strong interpersonal skills
• Excellent customer serviced
• Must be able to communicate clearly, effectively, articulately, and politely
• Must be available to work Thursdays, Fridays, & weekends

Other Tasks and Responsibilities

• Attending staff meetings
• Providing status reports

Physical Environment

The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.

• Sitting for long periods of time
• Ability to use computer
• Occasionally lift 10 lbs or less

If you have any accessibility needs, Poster House is available to work with you to find the best possible solution. To learn more about our existing museum accessibility offerings, please visit our Museum Accessibility Page.