Jobs

Job Title: Public Programs Manager

Reports to: Museum Director

Employment Classification: Exempt

Salary: $58,500–$60,000 based on experience + excellent benefits package with health, dental, vision, and 401(k)

Poster House is the first museum in the United States dedicated exclusively to posters; it opened in New York City in June 2019. Through temporary rotating exhibitions, events, the permanent collection, and school programming, Poster House explores the history, design, and technique behind posters, and the enormous impact they have had on society and culture.

The Programs Manager is responsible for overseeing all exhibition and mission-related adult programming, from the conception and in-house organization to the implementation and presentation. For the foreseeable future, this position and the programming will be virtual/remote. Once we are able to re-introduce onsite programming, the position will work from the museum and events will be both virtual and in person. The Programs Manager position is heavily administrative, and will work across departments to develop programming ideas related to temporary, rotating exhibitions at Poster House, as well as the long-term mission of the museum to delve into the global history and design of posters. The Programs Manager should be knowledgeable about the mission of the museum and the audiences it is trying to reach, and work to connect directly with those communities and develop programming with them in mind. This position will be responsible for conceiving programming ideas, as well as working with individual departments to facilitate their programming ideas and fold them into the larger calendar of events. In particular, the position requires working with the Chief Curator who has been conceiving and hosting most events both before and during quarantine, and the Marketing Manager to ensure all programs have their marketing needs, including assets, ready in a timely fashion to implement and broadcast on all applicable channels.

With the move to virtual programming since Covid-19, this position will need to find creative ways to engage audiences online, and also prepare for the time when we can return to programming onsite at the museum. This requires an excellent understanding of online streaming and hosting platforms, excellent communication skills to coordinate with program participants and provide live introductions, and a good understanding of community outreach to make sure each program resonates with a Poster House audience.

The Programs Manager does not have any direct reportages, but is responsible for cross-coordination among departments (especially Curatorial, Education, Shop, and Marketing Departments) to make sure events are well-organized, properly marketed, and run with precision, while fielding all requests from both program participants and audience members. Poster House is still a star tup, and there is room for the Programs Manager to create new systems and procedures to ensure smooth project management.

Responsibilities

  • Develop content and event timelines, manage logistics, and oversee day-to-day details for all events that take place at Poster House or in its virtual realm. This includes coordinating event web text, staffing, day-of logistics, etc.
  • Participate in the creation of a department budget and manage it throughout the fiscal year
  • Act as primary point of contact for scholars, designers, and any other participants the museum recruits for programming
  • Develop agreements and work out terms of service and payment with all invited participants
  • Work with Marketing Manager to ensure all programs have marketing assets ready for the website and social media in a timely manner
  • Work with CMYK Counsel to ensure feedback is supported in our programming and that their ideas are folded into the programming calendar
  • Make sure the Poster House website event page is up-to-date with all events including back-end set up
  • Manage Eventbrite pages and payments and manage invitation lists
  • Identify any special instructors needed for programming and oversee them at events
  • Maintain a calendar of trade weeks (fashion week, ad week, bridal week etc.) to target specific clients and industries when they are shopping for venues
  • Keep accessibility in mind always, and ensuring that our programming is available for diverse audiences of different needs
  • Track, evaluate, and report on programmatic activities and data. Analyze quantitative and qualitative feedback from attendees to improve Poster House offerings
  • Perform basic photography and videography tasks as needed and/or supervise external vendors to document public programs
  • Perform other duties as directed

Group Tours when on Site

  • Act as point of contact for all requests for adult group tours
  • Respond to Group Tour inquiries via Google forms, phone, and email requests
  • Schedule tours utilizing available docents
  • Liaise with INFO desk to insure the group is registered and well-received
  • Conduct the group tour or work with a department head if appropriate, or work with docents to schedule tours
  • Coordinate with Education Department to avoid double booking with School Groups
  • Coordinate with the Education Director to ensure docents/guides are up to date on exhibition content and training

Requirements

  • 3–5 years experience in public programming within a non-profit or museum setting
  • Knowledge of non-profit operations and what activities they may conduct, especially in an election year
  • Administrative and project management experience including managing budgets, staff supervision, and project team leadership
  • Exemplary organization and knowledge of task-oriented software such as Air table, Trello, and Basecamp and online. programming platforms such as Zoom, GoToMeetings, Instagram Live, Youtube Live, and Vimeo
  • Excellent written and verbal communication, including comfort with public speaking and interdepartmental communication
  • Experience with public outreach to connect with communities and collaborate on programming
  • Ability to learn quickly, take on knowledge about exhibitions, and comfort leading a tour
  • An understanding of ADA guidelines, alt-text, and closed captioning
  • Ability to work occasional nights and weekends to host on-site events
  • Appreciation for art/design history. Knowledge of print-making processes and posters a plus
  • Sense of humor

Apply via the online application form.


INTERNSHIPS

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