Description

Poster House is the first museum in the United States dedicated exclusively to the design and history of posters. The museum opened to the public in New York City in June 2019. Through temporary rotating exhibitions, events, the permanent collection, and school programming, Poster House explores what posters say about society and how graphic design continues to impact the world with an emphasis on visual literacy. Poster House encourages a positive, supportive, and respectful working environment and takes an active interest in Diversity, Equity, Inclusion, and Accessibility concepts and processes within the organization.

Poster House is seeking a Marketing Coordinator to work closely with the Associate Director of Public Programs & Outreach on marketing, outreach, and promotion efforts. The Poster House communication and marketing strategy is closely linked to the schedule of openings and events at the museum, and therefore this position will be involved in maintaining and refining the institutional brand and image while growing our core audience.

Poster House currently operates with a hybrid work model with staff working both remotely and on-site. The Marketing Coordinator would be able to participate in this hybrid work model, while attending all group staff meetings and professional development on site when required.

Responsibilities

Newsletter

• Project manage the development and maintenance of the Poster House newsletter for multiple departments
• Draft, revise, and schedule regular newsletters and e-blasts in Mailchimp, coordinating across departments to ensure newsletter standards are met
• Pull analytics reports from auto-generated visitor surveys; ensure surveys are updated as needed

Social Media

• Project manage the development and maintenance of a promotion schedule for events, exhibition openings, and other departmental news (i.e. Shop, Café)
• Coordinate across departments on text and visual assets for each post
• Post content and interact with other content across multiple channels according to the schedule developed, including but not limited to:
  • Instagram
  • Facebook
  • Twitter
  • LinkedIn
  • TikTok
• Monitor review sites (Yelp, Tripadvisor, Google, etc.) and respond as needed
• Update web listings to ensure accurate hours, etc. are maintained across sites (Bing, Facebook, etc.)
• Manage the museum’s Vimeo and YouTube channels
  • Upload additional content with appropriate tags
  • Check the auto captions and edit or generate captions where needed
  • Create searchable and appropriate tags for each video to optimize their relevance on search engines
  • Notify guests when events are uploaded to these platforms
• Purchase ads for events on social media platforms and boost relevant posts
• Pull regular analytics reports across all social media platforms and keep records
• Maintain and regularly update linktree with event promotion and relevant links
• Develop relationships with overlapping organizations to assist in cross-promoting events

Public Programs Administration

• Coordinate website listings for all events including:
  • Create event pages on the Poster House website and keep them up to date
    • Includes events for Education & Membership departments
  • Create Eventbrite pages for all events
  • Create Zoom links for virtual programming
  • Respond to attendees’ questions
  • Make updates as needed to the landing page of the website related to upcoming events
• Attend and contribute to meetings with program partners as needed
• Submit events to appropriate publicity venues, listservs, outlets, etc.
• Assist in developing outreach strategies for targeted programming (CMYK, PH x Teens/College/Kids)
• Assist in coordinating virtual and in-person programs as needed

Requirements

• 2-5 years experience in a marketing and communications role
  • Experience managing newsletters and social media preferred
• Strong proficiency in Google Meet, Zoom, Mailchimp, and social media platforms (Facebook, Instagram, LinkedIn, Twitter, Tik Tok)
• Must be able to work occasional nights and weekends
• Working knowledge of posters/graphic design and poster history preferred

Skills

• Exemplary written communication skills, particularly public-facing writing
• Excellent written and verbal communication, including comfort with public speaking and interdepartmental communication; strong presentation skills
• Ability to independently manage newsletter and social media communications
• Exemplary organization and administrative skills; able to manage multiple complex projects and schedules
• Self-motivation and time management skills; the ability to work independently and manage up when appropriate
• Detail-oriented

Physical Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Sitting for long periods of time when using a computer
• Lifting items between 20–30 pounds

This position works standard office hours of Monday–Friday, 10am–6pm. Additional evening and weekend hours will be required regularly when there are events.

Location and Hours

The Marketing Coordinator is a full-time position located at Poster House 119 W. 23rd Street, New York, NY 10011. Hybrid model of work (partially on site, partially remote) available. Standard office hours are Monday–Friday, 10am–6pm.

Job Offer

• Base Salary: $60,000/year
• 401k plan and match
• Competitive benefits

How to Apply

Please submit resume, cover letter, and public-facing writing sample (newsletter, press release, etc) using this form.

Description

Poster House is the first museum in the United States dedicated exclusively to the design and history of posters. The museum opened to the public in New York City in June 2019. Through temporary rotating exhibitions, events, the permanent collection, and school programming, Poster House explores what posters say about society and how graphic design continues to impact the world with an emphasis on visual literacy. Poster House encourages a positive, supportive, and respectful working environment and takes an active interest in Diversity, Equity, Inclusion, and Accessibility concepts and processes within the organization.

Poster House is seeking a Director of People & Culture to oversee the strategy and processes related to building and retaining an exceptional team at the Museum. This position will cultivate organizational practices that support positive relationships between leadership and employees and promote transparency, serve as the central point of contact on all employee relations matters, and provide proactive attention to emerging matters in society. The Director of People & Culture will oversee HR policies, procedures, work-related conflicts, disciplinary actions, and act as the point person for benefits offered by the organization. This position should view an inclusive culture as a competitive advantage that helps drive innovation and workplace satisfaction.

Poster House currently operates with a hybrid work model with staff working both remotely and on site. The Director of People & Culture would be able to participate in this hybrid work model, while attending all group staff meetings and professional development on site when required.

The Director of People & Culture does not have any direct reportages, but is responsible for cross-coordination among all departments, which includes 16 full time employees and 14 part time employees. Poster House is still a startup, and there is room for the Director of People & Culture to create new systems and procedures to ensure smooth project management.

Responsibilities

People

• Optimize people-centered activities such as hiring, training, professional development, and performance management across all departments.
• Support employees within the mission of the museum and respond to staff needs including professional development and engagement.
• Champion cultural and employee engagement initiatives to provide a collaborative and productive workplace, considering things such as workflow, department practices, and staff communication.
• Suggest areas that might require further professional development, and what additional human capital the organization should consider bringing on.
• Lead opportunities for workforce engagement.
• Train management on Poster House policies.
• Work with the staff to best understand their needs, and then propose and deploy workflow policies.
• Lead efforts to ensure that all resources related to mental health, benefits, and leave are equitable and distributed in a comprehensive way to the staff.
• Lead on policies, procedures, work-related conflicts, disciplinary actions, performance improvement plans, terminations, and legal guidelines.

Culture

• Collaborate with senior leadership to assess and further refine a vision for workplace culture, human resources needs, and policies.
• Cultivate an environment where all people, regardless of their background, feel included and heard.
• Strategize for growth and how human resources can be developed to the mutual benefit of the staff and organization.
• Consult on organizational design and ensure that roles are clearly scoped and accurately situated within the overall organizational structure.
• Find ways to increase transparency throughout the organization.
• Responsible for broad staff communications about job openings, new policies, professional development opportunities, and staff benefits.
• Responsible for initiating public communications about important societal matters.
• Support strategic collaboration between departments and executive and leadership teams.
• Ensure that DEAI practices are represented in all processes of the museum. Align diversity and inclusion goals with museum operations and program outcomes.
• Spearhead DEAI education opportunities for the staff.
• Evaluate current DEAI practices and efforts and create a metric by which to define success; review these practices regularly to understand their impact.
• Ensure that a strategic hiring plan is in place.
• Work with the Museum Director to respond to world events that affect organizational culture, or employee, and visitor communities, and create public statements on behalf of the organization.
• Ensure compliance with all legal requirements through development and oversight of HR policies and practices, maintenance of HR records and documentation, training on compliance matters and other related requirements

Requirements

• Bachelor’s degree and at least nine years related experience with increasing levels of leadership in HR. Experience with nonprofits needed.
• SHRM Senior Certification or other relevant advanced degree or HR certification is a plus.
• Strategy-minded, have strong business acumen, good communication and interpersonal skills.
• Experience with project management and team management.
• Proven history of creating an engaged culture that promotes retention and efficiency.
• Mix of start-up and established company experience preferred.
• Passion for DEAI concepts and the ability to communicate about complex societal issues.
• A trusted partner who can build strong relationships at all levels of the organization
• Proficient with Google Drive applications

Physical Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sitting for long periods of time when using the computer.

Location and Hours

The Director of People and Culture is a full-time position located at Poster House 119 W 23rd Street, New York, NY 10011. Hybrid model of work (partially on-site, partially remote) available. Standard office hours are Monday-Friday, 10am-6pm.

Job Offer

• Salary: $100,000/annual
• 401k plan and match
• Competitive benefits

How to Apply

Please send resume and cover letter to julia@posterhouse.org with the subject line “Director of People & Culture.”